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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jamie Cooper

September 9, 2026

5  out of  5
rating by Jamie Cooper
"I haven’t had any issues with this branch. Dacia and Mariette have exceptional customer service skills. It’s really nice because when you were on the phone with either one of them, they never rush you or make you feel like you’re bothering them. They have patiently answered 1000 questions that I had and changed my policy so many times. I would highly recommend this office and if you do choose them, make sure that you ask for.Dacia or Mariette so that a call to the insurance company doesn’t ruin your day!"
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Nano Bio

September 9, 2026

5  out of  5
rating by Nano Bio
"I appreciate Linh's responsiveness and interest in ensuring I have a policy that best fit my needs. She was patient to explain the options available and share her personal experiences to contexualize the options."
We responded:
"Thanks for the kind words. We feel that insurance is a very personal service and it should be tailored to perfectly fit your needs. We're happy to hear you enjoyed your experience with Linh. "
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Sally Cooper

September 8, 2026

5  out of  5
rating by Sally Cooper
"After experiencing a decline in the customer service of our old agent, we switched to Jason Deitz State Farm. Thank goodness we did! They are very customer oriented and always ready to supply answers and guidance. Mariette is awesome! She always follows up when she says she will and is very patient and helpful. It was a good change."
We responded:
"We are so happy you have enjoyed your experience with us. I agree, Mariette is awesome! "
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Keith Jones

September 2, 2026

5  out of  5
rating by Keith Jones
"Exceptional service monthly.
Dacia is a great agent that keeps me up to date on everything. Would highly recommend to family and friends."
We responded:
"Hi Keith! First, thanks for your continued loyalty to our Agency! We appreciate your business. Thanks for the kind words and your recommendation. "
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MUHAMMET BIBER

September 1, 2026

1  out of  5
rating by MUHAMMET BIBER
"Very disappointing service. I have called this office THREE separate times asking them to remove a totaled vehicle from my insurance policy, and it still has not been removed. The vehicle has been totaled and is no longer in my possession, yet after 15 days they still have not taken care of something that should be very simple. When they were adding the vehicle to my policy, it took them about 5 minutes. Now that I need a totaled vehicle removed, I have been calling repeatedly for over two weeks with no resolution. I should not have to call three times and keep following up for the same basic request. This is unacceptable customer service and extremely frustrating. I would not recommend this office based on my experience."
We responded:
"Hi Muhammet, thank you for your feedback. We’re sorry for the frustration and understand how important timely service is. For privacy reasons, we can’t discuss policy-specific details in a public forum, but we did send an email explaining the complexity of the transaction and confirmed its completion. If you have further questions or concerns, please contact our office directly. "
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Camilo Barandiaran

August 18, 2026

5  out of  5
rating by Camilo Barandiaran
"Mariette is the best help, she helped me and my family to get coverage for everything. She’s knows it all, and gets you the best deal possible. We got car insurance, renter insurance, life insurance, rv insurance, pet insurance. Definitely ask for her, you won’t be disappointed and your family will be covered."
We responded:
"Camilo, welcome to State Farm and our Agency. Thanks for trusting us to protects what matters most to you! We look forward to serving you and your family for years to come! "
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Brad Schaider

August 15, 2026

5  out of  5
rating by Brad Schaider
"From the very first meeting, working with Jason felt easy. At my request, he offered to do a full review of my existing insurance, and he was honest and thorough from the start. We walked through exactly what I had with Allstate versus what I'd get with State Farm, and clearly laid out the differences so I could see which option was actually better for me. I appreciated the honest takes, highlighting where my previous insurance shined.

I'd been with Allstate long enough that they'd apparently decided they could just keep raising my rates and I wouldn't bother switching. Turns out that wasn't the case. I ended up reeping significant savings by moving everything over to State Farm.

Jason and his team walked me through all my options and gave me both the professional insurance perspective and the real-world, practical perspective. Being able to talk to someone who wasn't pushy and was genuinely looking out for what was best for me was a breath of fresh air. One small but great difference: State Farm bills monthly without charging a fee, unlike Allstate.

The products are great, the support has been fantastic, and Jason's office is always available, answering questions promptly and thoroughly. I'm excited for this new start and glad I made the change."
We responded:
"Thank you so much for the thoughtful review and for trusting me and my team with your insurance! I really enjoyed meeting with you, reviewing what you already had, and making sure you could clearly see the differences before making a decision.

I’ve always believed an insurance review should be about finding what’s right for you—not simply trying to make a sale. That means being honest about where your existing coverage is strong, where there may be opportunities to improve, and what you’re actually getting for your money.

I’m thrilled we were able to help you make the move to State Farm while also finding significant savings. My team and I truly appreciate your business, and we look forward to being here whenever you need us. Welcome to the State Farm family!"
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ebere eden

August 14, 2026

5  out of  5
rating by ebere eden
"My experience has been great
Also Dacia has always been a professional in helping out with all my needs"
We responded:
"First, thanks for being a long time customer! We appreciate your business. Thanks for the review and the compliment about Dacia. She will be thrilled to hear about it! "
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Angeline Joji

August 12, 2026

5  out of  5
rating by Angeline Joji
"Mariette was so sweet and patient! Working with her is such a breeze and I feel at ease."
We responded:
"Angeline, thanks for the kind words and the review! Mariette is happy to help!"
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Carolyn Maria

August 9, 2026

5  out of  5
rating by Carolyn Maria
"Mariette was very helpful and thorough when we changed insurance companies. Recommend to come here."
We responded:
"Thanks for the recommendation and review, Carolyn! Welcome to State Farm and our Agency! "
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Joji Eapen

August 8, 2026

5  out of  5
rating by Joji Eapen
"One of the best insurance agencies in Richmond!
I had an outstanding experience with the team, especially Mariette Yacoub. She is extremely knowledgeable, professional, helpful, and always takes the time to explain everything clearly.
If you’re looking for excellent customer service and reliable guidance for your insurance needs, I highly recommend this agency and Mariette. A great place for all your insurance needs!"
We responded:
"Joji, thanks for taking the time to leave us such a wonderful review! We appreciate your business and will do our best to take care of you!"
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Fiona Duru

August 6, 2026

5  out of  5
rating by Fiona Duru
"Agents were friendly and easy to work with. Quote was rectified and completed on the spot. Discounts are great too. I love my State Farm ❤️."
We responded:
"Hi Fiona! Welcome to our Agency! Thanks for the review and we❤️ you too. "
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Nickolas Sanchez

August 6, 2026

5  out of  5
rating by Nickolas Sanchez
"Mariette was so helpful, although my questions were abundant, she was able to help me and answer every question with ease ! Will be recommending this office to all ! Thank you !"
We responded:
"We are happy that you’re happy! Thanks for the kind words and the future recommendations. "
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Mahesh B

August 3, 2026

5  out of  5
rating by Mahesh B
"I have been with this agent's office for home and Auto, they provided the best quotes and service. Signed up and going great! Mariette has been very professional and helpful in taking care of my policies."
We responded:
"First, thanks for your continued loyalty with our Agency. Plus, your kind words about Mariette and the Agency mean a lot to us. Thanks for making our day! "
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Chioma Oji

July 29, 2026

5  out of  5
rating by Chioma Oji
"If you are looking for an insurance professional who is very helpful and straight forward, incredibly knowledgeable, and genuinely put their customers first, Marietta Yacoub should be your number one choice! I couldn't recommend more highly!"
We responded:
"Welcome to our Agency. Thanks for the review and recommendation. Your kind words mean the world to us. "
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Abiodun Odusola

July 29, 2026

5  out of  5
rating by Abiodun Odusola
"Mariette Yacoub was my first point of contact at Jason Deitz agency. She is an outstanding individual going above and beyond expectation. She careful went over the quote she had sent me and made sure I understood every part of the coverages and cost. Without a doubt, she's the gold standard for customer service."
We responded:
"We are so pleased that you enjoyed your experience and that Mariette was awesome! We agree, she is outstanding. Welcome to our Agency and thanks for the review!"
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Aminah El-Titi

July 28, 2026

5  out of  5
rating by Aminah El-Titi
"Mariette at Jason Deitz State Farm was great to work with! She made getting my renters insurance simple while being kind, friendly, and keeping me updated. Would recommend !"
We responded:
"First, thank you for being a long time loyal State Farm customer. Second, thank you so much for the nice words. We're glad you enjoyed your experience. "
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Ahmad Rashad

July 28, 2026

5  out of  5
rating by Ahmad Rashad
"Mariette, made my transition from Georgia to Texas seamless and stress free. Mariette was extremely helpful, providing me with a fast accurate quote, she explained every point in detail, and provided me with some helpful insights of the Texas driving and weather conditions. I would one-hundred percent recommend contacting Mariette, and the office of Jason Deitz, for all insurance coverage needs."
We responded:
"Welcome to Texas, Ahmad! I'm glad we could make your transition a little easier. Thanks for the kind words. We look forward to serving you for years to come!"
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Mollie Briggs

July 20, 2026

5  out of  5
rating by Mollie Briggs
"Mariette was amazing through the whole process. Knowing I was asking for quote after quote for months, she was patient and always provided me with information in a timely manner. I was never rushed or pushed to make a decision on using State Farm as my insurance company when buying a car! Now that I finally purchased my vehicle, the next step for officially getting a policy with them was super quick and easy! Definitely recommend 👌"
We responded:
"Thank you so much for the kind words and recommendation, Mollie! We’re thrilled to hear Mariette was patient, helpful, and made the process quick and easy once you were ready to move forward. Buying a car is a big decision, and we’re glad she was able to provide the information you needed without any pressure. We truly appreciate you choosing our State Farm office!"
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Jamaal Thomas

July 6, 2026

5  out of  5
rating by Jamaal Thomas
"I had a great experience with the Jason Deitz State Farm team! Mariette was absolutely amazing she was friendly, professional, and made the entire process of getting my car insurance quick and stress-free. She took the time to answer all of my questions, explained everything clearly, and helped me find the right coverage at a great price. Excellent customer service from start to finish. I highly recommend the Jason Deitz team, and if you get the chance to work with Mariette, you’re in great hands!"
We responded:
"Jamaal, we appreciate your feedback and thank you for the review! We strive to be old-fashioned with a modern twist in that we get to know you and provide personal tailored advise, while still offering the tech you need. We are glad you enjoyed the experience! Welcome to our Agency. "
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Noor Chand

June 26, 2026

5  out of  5
rating by Noor Chand
"Great service. Always a pleasure working with them. Mariette was great and she knew her stuff"
We responded:
"We strive to be great! Thanks for the review. I will pass on your compliments to Mariette, she will be so happy! "
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Huma Hamid

June 26, 2026

5  out of  5
rating by Huma Hamid
"Great customer service experience, very informative and quick response!"
We responded:
"We're always happy to help. Thanks for the review! "
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Paresh Patel

June 25, 2026

5  out of  5
rating by Paresh Patel
"Great experience getting our home and auto insurance here. Mariette was extremely helpful, providing clear details and excellent follow-up throughout. We received top-notch service and a better product. Thank you to the team at Jason Deitz - State Farm!"
We responded:
"Hi Paresh, thanks for the kind words and welcome to our Agency! Mariette will be thrilled you enjoyed the experience. We will do our best to take care of you for years to come! "
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Darrius Winston

June 16, 2026

5  out of  5
rating by Darrius Winston
"Ms. Marriete was very kind and patient with me and my family. She answered every question we had 10/10 experience. So great of an experience that we decided to join State Farm’s insurance plan."
We responded:
"Thank you so much for the wonderful review! I’m glad to hear Mariette was kind, patient, and able to answer all of your questions. We’re grateful you chose our State Farm office for your life and vehicle insurance needs, and we’re excited to have you and your family with us!"
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Albania Villalona

June 13, 2026

5  out of  5
rating by Albania Villalona
"Excellent service!! Mariette was knowledgeable, professional and kind!!"
We responded:
"Thanks for the kind words, Albania. Mariette is awesome! "